Metro Nissan Dallas Reviews

Read What Our Customers Have To Say About Their Experience At Our Dealership

Joshua C.
Joshua C.
03:38 25 Feb 21
Efficient, professional and courteous. I was in a pinch for a new truck because my old one was becoming unreliable. Being a new father I didn’t want to run the risk of breaking down and being stranded on the side of the road with my daughter. I contacted Metro Nissan after finding the truck I wanted in their inventory online. Jason and Andrew took charge from there and not only worked to get me the truck I wanted at the price I wanted(with extended warranty.) They even delivered it to me the same day insuring my daughter would have safe and reliable transportation going forward. Thanks for the awesome customer service Metro Nissan! God bless!
Yourstrulyy16
Yourstrulyy16
15:35 04 Feb 21
I spoke with Aaron in the late afternoon and he was able to get me an appointment the next morning. He was very helpful in educating me on what my car needed and what to look for in the future. My appointment was timely and my Rogue is driving so smoothly now. I had a great experience and will be returning for future service.
Donna I.
Donna I.
21:15 16 Jan 21
Very courteous staff. The wait was extremely long considering i had an appointment.....
Jeanette Cheney R.
Jeanette Cheney R.
17:04 15 Jan 21
everyone there is super friendly. great crew
Cheryl R.
Cheryl R.
14:02 10 Jan 21
They got me in right away. Everyone I spoke with was very helpful. I was most impressed and happy with Quincy Myers.
Yvonne M.
Yvonne M.
10:05 06 Jan 21
So far so good, Aaron has been a pleasure to work with. I hope I can continue to come in and work with him for future car maintenance. - Regular oil...
Bryan B.
Bryan B.
02:30 22 Dec 20
Great customer service from everyone; from Sales to Parts to the Service Center!
Luis Enrique M.
Luis Enrique M.
02:38 20 Dec 20
Servicio y atención al cliente
Ava A.
Ava A.
05:05 19 Dec 20
Quincy and the service crew are nice, professional and technical notch. Because of Quincy, I will now use Metro Nissan for all of my service needs
Vanetta B.
Vanetta B.
23:39 07 Dec 20
It is small enough to serve you properly!

Everyone is friendly and have your personal interest in mind.
Jeff C.
Jeff C.
00:05 03 Dec 20
Knowledgeable service advisors
Dale K.
Dale K.
02:22 02 Dec 20
Great customer service. I was kept in communication when my vehicle would be completed.
Eric R.
Eric R.
02:02 02 Dec 20
Great people,nice clean dealership.
Eduardo C.
Eduardo C.
02:06 26 Nov 20
The staff was very knowledgeable and professional and courteous
Susan L.
Susan L.
20:51 19 Nov 20
Always get the best customer service at Metro Nissan! John has been my service advisor for 5 years. I trust him and wouldn’t dream of going anywhere else. Great service for a fair price!
Leslie S.
Leslie S.
16:35 16 Nov 20
So glad I chose Metro Nissan to buy my Pathfinder this weekend. Everyone there was kind, helpful, personable, and great to work with. After test driving and talking with them about the SUV in person, I left unsure about going forward with the purchase. They called me soon after to follow up and were able to work with me to make sure I got the right price and was happy. I came back that same day, they had the paperwork waiting for me, and I was able to drive it home within an hour. My salesperson was Craig who was as sweet and caring as can be. The finance team was super great too. Thanks so much to everyone at Metro Nissan of Dallas. It was my first time buying and financing a car on my own and was also a nice birthday gift to myself to boot. Very grateful.
Jerry C.
Jerry C.
17:02 07 Nov 20
Great courtesy and honesty. Very informative.
Juan P.
Juan P.
19:11 01 Nov 20
Lo recomiendo ampliamente.amabilidad y buen servicio.
Roxanne Wilson S.
Roxanne Wilson S.
18:50 17 Oct 20
They were very helpful in diagnosing the problem and fixing it quickly. I would recommend them.
Joseph D.
Joseph D.
18:15 17 Oct 20
Great service and customer service
Margarita C.
Margarita C.
13:24 13 Oct 20
I have used them as my service center since 2019 when I bought my Rogue from them. That have always been very helpful and very courteous. It’s quite a drive for me from Flower Mound but I still go here for service as I trust them. I put a lot of miles on my vehicle so thanks for keeping it running smoothly.
Yolanda B.
Yolanda B.
20:10 08 Oct 20
Across the board the Service I received was Exceptional. The entire Process was Smooth and almost Effortless. Both Sales and Finance Team were very Friendly, Accomodating, Knowledgeable and most of all worked hard for me. I am very pleased with my 2020 Nissan and will definitely do business with this dealership in the future. If you have less than perfect credit like I do, I highly recommend Metro Nissan of Dallas!
Ladonna K S.
Ladonna K S.
20:56 01 Oct 20
New ownership seems to be better,
Susan D.
Susan D.
00:06 28 Sep 20
Benjamin Stewart was awesome! I really enjoyed talking to him and he was very helpful in finding me the right car for my budget. Everyone there was so friendly! I will trade with them again. Thank you all for helping me buy a car! I absolutely love it!
Lowanda O.
Lowanda O.
21:56 26 Sep 20
The deals are phenomenal.
Staci G.
Staci G.
21:55 26 Sep 20
Great customer service and stands by their word!
Andrew B.
Andrew B.
22:54 23 Sep 20
Its a great dealership and service center that always takes care of folks! When we go to get some work done - ask for John!
Rey Sierra J.
Rey Sierra J.
21:28 23 Sep 20
Great service always. Friendly staff!
Wayne R.
Wayne R.
20:44 18 Sep 20
Well please with Service on vehicle and time for the repair.
Veta Curren P.
Veta Curren P.
05:20 12 Sep 20
Friendly and professional
Donna M.
Donna M.
01:26 12 Sep 20
Excellent Customer Service and professionalism. John in Service department is the best.
Season A.
Season A.
21:22 11 Sep 20
⭐⭐⭐⭐⭐
I received a 2020 Nissan Kicks from Metro Nissan Dallas in January. Everyone that works there, are very professional and they still treat you with high/full respect. Doesnt matter what your credit history looks like, they are willing to work with you and try their hardest to get what you want. but do have common sense if you have a low or bad credit score, you will put money down or have a high car payment. you pay for what you want. but remember make payments on time and they will help you get that car payment back down in a year. do not give up, this business is welling to help you before someone else will.
Laura J.
Laura J.
01:30 29 Aug 20
Absolutely impressed with the service team. From the time they answer the phone till your in your automobile going home, they provide excellent customer service and care.

My Armada was cared for, parts were replaced and other housekeeping items addressed and I was back on the road within a few hours.

John and Jennifer were wonderful to work with and will be the reason I return.
Pastor C.
Pastor C.
04:04 24 Aug 20
These guy's are amazing!!! Words can't even begin to describe how awesome of a job they did for me! They went above and beyond to help me get into my vehicle of choice. They truly blessed me and I can't thank them enough. If you want a new or used car then this is your dealership! I promise you, you won't be disappointed!
Nikki M.
Nikki M.
22:59 13 Aug 20
I can't express how grateful I am.

My car died. It started out as a very stressful situation and was a COMPLETE disaster on CarMax' end. Thanks to John Mendow, I left today smiling. I needed a new transmission. The work was completed in less than 12 hours and with all the extra little details. My car is CLEAN, and the gas tank was filled. I hope the entire dealership is as good as John and the service department. If so, I know where I'm purchasing my next vehicle!!!
Michelle M.
Michelle M.
12:38 02 Aug 20
Summary = Asked for my Nissan 30,000 mileage maintenance as it was due soon. They showed me an iPad with the 30,000 mileage maintenance services and I...
Andre L Dunn Hughey S.
Andre L Dunn Hughey S.
03:30 11 Jul 20
great services and great people Andrew Pendleton was our Sales Associate and he was wonderful. Thanks for your help guys
Dan M.
Dan M.
15:48 22 Jun 20
When I decided to buy a Certified Pre-Owned Altima, I checked out every Nissan Dealership in the area and these guys were by far the most helpful and the most accommodating on working with me in cost. Since purchasing my vehicle, their service has been top notch. I’ve taken the time to do the research so you don’t have to. If you want a Nissan, Metro is where you need to go. You won’t find better value anywhere else in the area.
David O.
David O.
02:24 04 Jun 20
great. servicece. friendly staff specially the advisors. Mr. jhon and Me. Mario
Chantal L L.
Chantal L L.
18:02 30 Jan 20
Great Service, friendly. New to Texas and rhey took care of me here. Will be back.
Kari B.
Kari B.
03:08 22 Dec 19
Daniel and Aaron are the best dynamic duo...thank you for making my mom's buying experience flawless and stress-free!
Beverly P.
Beverly P.
19:27 20 Nov 19
customer service was 5 🌟🌟🌟🌟🌟
Carlos P.
Carlos P.
16:39 20 Nov 19
From the moment we walked into the dealership, we were treated great!! All the staff were courteous and really care about what we wanted. Most importantly, they were honest about what could or couldn't be done. Our salesperson, Justin, was friendly and very professional. We will be recommending a lot of people to Metro Nissan Dallas!!
Shelby Lynn P.
Shelby Lynn P.
15:24 13 Oct 19
Everyone was very polite . They had great customer Service . They answered all of our questions . Meanwhile in our buying process we were accommodated with snacks and drinks . They were very patient with us and did not try to push any other vehicles on us . They made sure that when we left there we were happy and we left with what we wanted. I highly recommend anyone who is looking to buy a vehicle. Everyone that you come in contact with is very nice and respectful. We will definitely be coming back with our future purchases . Thank You Metro Nissan 😉
Merilyn R.
Merilyn R.
14:23 22 Sep 19
Courteous sales people:. They listened to our needs and accommodated those needs; diligently worked with us with regard to price. Icing on the cake: we were done in three hours! They made the car dealership experience a whole lot nicer and not the dreadful task we all think of when buying a new car.
Ta'Brechi H.
Ta'Brechi H.
17:42 16 Jun 19
2019 Yelp 120 Challenge - #55Metro Nissan is located off of the LBJ Freeway and it is rather easy to get to. I visited Metro Nissan on a Saturday morning...
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